Electric Gua Sha Facial Sculpting

Basic usage instructions:

1. Cleanse your face thoroughly
2. Apply your preferred serum or conductive gel
3. Turn on the device and select your desired mode
4. Adjust intensity level as needed
5. Glide the device over your skin in upward motions
6. Treat each area for 3-5 minutes
7. Complete your skincare routine after treatment

For detailed instructions on each mode, please refer to the user manual.

For optimal results, we recommend using the device 2-3 times per week. Start with shorter sessions (5-10 minutes) and gradually increase to 15-20 minutes as your skin adjusts. Consistency is key for seeing improvements in your skin.

If you have sensitive skin, start with once a week and the lowest intensity setting, then gradually increase frequency as tolerated.

While the device works well with most water-based serums, we recommend using:

• A conductive gel or aloe vera gel for RF mode
• Hyaluronic acid serum for mesotherapy mode
• Your regular serums for LED therapy

Avoid using oil-based products, as they can interfere with the electrical conductivity of the device. Also avoid products containing alcohol, retinol, or acids during treatment as they may cause irritation when used with the device.

• Power: 5W
• Battery: 1200mAh rechargeable lithium battery
• Charging time: Approximately 2-3 hours
• Usage time per charge: 45-60 minutes
• RF Frequency: 1MHz
• EMS Frequency: 10-500Hz
• LED wavelengths: Red (620-630nm), Blue (465-470nm), Green (520-530nm)
• Temperature range: Cooling (5°C) to Heating (42°C)
• Waterproof rating: IPX5 (splash resistant, not submersible)

To charge your device:

1. Connect the included USB cable to the charging port on the device
2. Plug the other end into a USB power adapter or computer USB port
3. A red light will indicate charging is in progress
4. When fully charged, the light will turn green

A full charge takes approximately 2-3 hours and provides 45-60 minutes of use.

The device has an IPX5 rating, which means it is splash resistant but not fully waterproof. You can clean it with a damp cloth, but should not submerge it in water or use it in the shower. Always ensure the charging port is completely dry before charging.

Yes, the device is designed for safe home use. It uses technologies similar to those used in professional treatments but at lower, safer intensities. All components have passed safety certifications.

However, as with any skincare device, it's important to follow the instructions carefully and start with the lowest intensity settings, especially if you have sensitive skin.

The device should not be used by:

• Pregnant or breastfeeding women
• People with pacemakers or other electronic implants
• Those with epilepsy or seizure disorders
• People with metal implants in the face or neck
• Those with active skin infections, open wounds, or severe acne
• People with skin conditions such as rosacea, eczema, or psoriasis (without consulting a dermatologist first)
• Those who have had recent facial surgery or cosmetic procedures
• Anyone undergoing cancer treatment

If you have any medical conditions or concerns, please consult with a healthcare professional before use.

Most users experience no side effects when using the device as directed. Some users may experience:

• Temporary redness (usually subsides within 30 minutes)
• Mild tingling sensation during use
• Slight warming of the skin (from RF mode)

These reactions are normal and typically indicate that the device is working properly. If you experience persistent redness, irritation, or discomfort, discontinue use and consult a dermatologist.

Results vary depending on your skin condition and consistency of use:

• Immediate effects: Many users notice improved skin glow, reduced puffiness, and better product absorption after the first few uses.
• Short-term results (2-4 weeks): With regular use 2-3 times per week, you may begin to see improvements in skin texture, tone, and minor fine lines.
• Long-term results (8-12 weeks): More significant improvements in skin firmness, reduction of fine lines, and overall skin health become apparent with consistent use over 2-3 months.

For best results, use the device consistently as part of your regular skincare routine.

The results are cumulative and depend on continued use. With regular maintenance treatments:

• Immediate effects like glow and reduced puffiness may last 1-3 days
• Improvements in skin texture and tone can last several weeks with maintenance treatments
• Long-term benefits like collagen stimulation can continue for months with regular use

For sustained results, we recommend using the device 2-3 times per week initially, then reducing to 1-2 maintenance sessions per week once you achieve your desired results.

Yes, the device can complement your existing skincare routine. However, we recommend:

• Avoiding use on the same day as chemical exfoliants (AHAs, BHAs) or retinol
• Waiting 1-2 weeks after professional treatments like chemical peels, microdermabrasion, or laser before using the device
• Consulting with your dermatologist if you're undergoing professional skin treatments

The device works particularly well when used before applying serums and moisturizers, as it can enhance product absorption.

We offer free worldwide shipping on all orders with no minimum purchase required. Standard shipping typically takes:

• USA: 3-7 business days
• Canada & Europe: 7-14 business days
• Australia & New Zealand: 10-15 business days
• Rest of the world: 10-20 business days

Expedited shipping options are available at checkout for an additional fee.

We offer a 30-day money-back guarantee. If you're not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund of the product price (excluding shipping fees).

To be eligible for a return:

• The device must be in its original packaging
• All accessories must be included
• The device must be in good condition

To initiate a return, please contact our customer support team.

Yes, the device comes with a 1-year manufacturer's warranty that covers defects in materials and workmanship under normal use. The warranty does not cover:

• Damage from accidents, misuse, or neglect
• Normal wear and tear
• Damage from improper cleaning or storage
• Unauthorized repairs or modifications

To claim warranty service, please contact our customer support team with your order number and a description of the issue.

Our customer support team is available to assist you through multiple channels:

• Email: support@blosumm.com (24-48 hour response time)
• Contact Form: Available on our Contact Us page
• Live Chat: Available on our website during business hours (9am-5pm EST, Monday-Friday)

For the fastest response, please include your order number and detailed information about your inquiry.

Detailed instructions are included in the user manual that comes with your device. If you've misplaced your manual, you can:

• Download a digital copy from our website's Support section
• Contact customer support for a replacement
• View our video tutorials on our YouTube channel

We also offer personalized guidance through our customer support team if you have specific questions about using your device.

If you're experiencing issues with your device, please try these troubleshooting steps:

1. Ensure the device is fully charged
2. Check that you're pressing and holding the power button for 3 seconds to turn it on
3. Clean the metal contact points with a slightly damp cloth
4. Reset the device by holding the power and mode buttons simultaneously for 10 seconds

If these steps don't resolve the issue, please contact our customer support team with:

• Your order number
• A detailed description of the problem
• Photos or videos demonstrating the issue (if possible)

Our team will assist you with further troubleshooting or arrange for a replacement if necessary.